Lungworm in Dogs and Cats
Lungworm in both cats and dogs is less common than intestinal worms but can cause serious problems. Dogs Did you know that lungworm (Angiostrongylus
Home » Pet Insurance, Fees and Complaints
First consultation £38.00
Puppy vaccination course (two injections) £67.00 for the course.
Dog health check and booster £34.00
Kennel cough vaccination £26.00
Kitten Flu, enteritis and leukaemia £88.00 for the course of 2
Cat health check and booster vaccination £45.00
Microchipping £12.00
Cat castrate £51.00
Cat spay £83.00
Please contact us for dog neutering prices, they vary based on the weight of dog. Laparoscopic bitch spays are also available.
Clip claws (straightforward) £10.00
Pet insurance
People tend to think it’s only older pets that get ill and therefore younger pets don’t need pet insurance
but we know from the patients we see each day that that is not the case.
In fact, the younger your pet is when you insure them the better as it means you are less likely to have
any existing conditions, which may not be covered by the policy and you can then receive more help
covering the cost of any future treatment your pet needs.
It is important to note that not all pet insurance is the same. There are many different types of policy
available and the level of cover provided can vary considerably. The four main types of policy are as
follows:
Accident:
provides cover for accidents only and no cover for illness
Time-Limited:
provides cover for a set amount of time (usually 12 months) and after this period
the condition is excluded
Maximum Benefit:
provides cover up to a maximum amount of money per condition and once this limit is reached the condition is excluded
Lifetime:
provides a set amount of money each year which is refreshed each time you renew your policy allowing you to continue to claim for ongoing conditionsprovides cover for accidents only and no cover for illness
As you can see from the information above, the type of policy you choose can have implications for the
veterinary care of your pet and the costs you will face so it’s important to choose the right cover.
Sometimes, the cheapest insurance can cost you more in the long run. When shopping around for a
policy, we suggest that you ask the following questions to allow you to compare the overall value you are
getting, not just the price:
1. Does this policy cover congenital, hereditary, hip-related, dental and behavioral conditions?
2. Is there a time or monetary limit on how long this policy will cover ongoing conditions for?
3. If I claim, will my premium increase?
Unlike other forms of insurance it is not easy to switch pet insurance in the future as any pre-existing
conditions your pet has are likely to be excluded so it’s important to do your research and choose the
right cover from the start.
Welcome to Withy Grove Veterinary Clinic and thank you for choosing our practice, we value every client and pet. There are a few things we have to inform new clients of;
Our Way of Working – Terms and Conditions of Business
Fees
All fees are payable at the time of consultation, upon collection of medicines, food or other goods, or upon discharge of your pet after hospitalisation, and are subject to the prevailing rate of VAT.
Please note there is usually a consultation fee to pay each time you see a veterinary surgeon
Invoices
A detailed invoice should always be provided.
Methods of Payment
We accept Cash, Credit or Debit cards. We do not accept American Express or cheques.
Pet Health Insurance
We strongly advise Pet Health Insurance, ask any member of staff for details. We do not do direct claims, you are expected to pay in full for any work done and then claim it back from the insurance company.
Estimates
We will always provide written or verbal estimates for work to be done if you ask. Please remember, it will only be an estimate but we will try and keep you informed if we exceed it.
Settlement Terms
Late payment of an account will incur surcharges and, after due notice, you may be sent to our Debt Collector which will incur further charges in respect of costs of production of reports, court fees, phone calls etc.
Inability to Pay
If you are unable to pay our fees please let us know BEFORE your pet has any treatment.
Data Protection
We store your details securely and will not pass them on to another party without your consent.
Clinical Records
We will provide you with a copy (not originals) of your relevant clinical records if you request them.
Prescriptions
Prescriptions are available from this practice.
You may obtain Prescription Only Medicines, Category V, (POM-Vs) from your veterinary surgeon or ask for a prescription and obtain these medicines from another veterinary surgeon or a pharmacy.
We need 24 hours notice to supply a written prescription. Prescriptions will not be written during a consultation as time is not provided for this.
Your veterinary surgeon may prescribe POM Vs only for animals under his or her care.
A prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary.
You will be informed, on request, of the price of any medicine that may be prescribed for your animal.
The general policy of this practice is to re-assess an animal requiring repeat prescriptions every 3 months, but this may vary with individual circumstances. There is a standard charge for this re-examination. (Please ask for the current fee)
Further information on the prices of medicines is available on request.
Complaints Procedure
We hope you never have cause to feel dissatisfied with our practice, but occasionally things may go wrong. In the first instance please telephone or e mail the practice and we will do our best to sort out any problems. You can also complain to our parent company, Medivet, through this link www.medivet.co.uk/complaints/
Finally, if you have any questions, comments or concerns please talk to any member of staff.
For services that give your pet the best care, contact us on 01772 330103 or visit our practice
Lungworm in both cats and dogs is less common than intestinal worms but can cause serious problems. Dogs Did you know that lungworm (Angiostrongylus
“Am I a cat or dog person?” is a commonly asked question – and it’s a question where the answer depends on a variety
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Monday – Friday
8.30am to 8.00pm
Vet appointments 9am – 7pm
Saturday
8.45am to 2.00pm
Vet appointments 9am – 1pm
Sunday
1.45pm to 4.00pm
Vet appointments 2pm – 4pm
Free car parking available in the church car park behind the surgery.
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